Privacy Policy

Welcome to TradeX365. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, services, and interact with our advertising campaigns on social media platforms (such as Facebook, Instagram, LinkedIn, and TikTok). TradeX365 is operated by Wahat Al Hamra Electronics Trading LLC.

1. Information We Collect

When you interact with our website, request to become a partner, or engage with our social media advertisements, we may collect the following types of information:

• Personal Data: Name, email address, phone number, company name, and job title when you actively provide it to us through contact forms, WhatsApp inquiries, or lead generation forms on social media platforms.
• Usage Data: Information about how you navigate and use our website, including your IP address, browser type, operating system, pages visited, and time spent on our site.
• Tracking Technologies: We use cookies, pixels, and similar tracking technologies to track activity on our service and hold certain information, critical for analytical and targeted advertising purposes.

2. How We Use Your Information

TradeX365 utilizes the collected data for various purposes, including:

• To provide and maintain our Service and respond to your partnership inquiries.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service.
• To deliver personalized advertising and content, including through social media networks like Meta (Facebook/Instagram) and TikTok.
• To monitor the usage of our Service and analyze data to improve our performance.
• To detect, prevent, and address technical issues.

3. Advertising and Analytics

We work with third-party service providers to deliver targeted advertising based on your previous interactions with our website and social media presence (Retargeting). These platforms may use cookies, pixels, and web beacons to collect or receive information from our website to provide measurement services and target ads.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access, update, or delete the information we have on you.
• Object to our processing of your Personal Data.
• Request a copy of your personal data.
• Withdraw your consent at any time.

7. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

• Email: info@tradex365.com
• Phone: +971 54 330 7900 or +971 4 451 0071
• Address: 1st Floor, Geepas Commercial Tower, Dubai, UAE